Privacy Policy – How 1j88 Protects Your Data

1 Who We Are

This Privacy Policy applies to the 1j88 platform, accessible at 1j88.win and through the 1j88 mobile application available for download from our website. When we say "1j88," "we," "us" or "our" in this document, we are referring to the operator of the 1j88 platform.

1j88 is an online gaming and sports betting platform built specifically for players in Pakistan. The platform offers slot games, live casino, sports betting markets (with a strong focus on Cricket, PSL, T20 internationals, Football and Esports), a VIP programme and various bonuses and promotions. All transactions are conducted in PKR using payment methods that Pakistani players use daily, including JazzCash, Easypaisa, Raast, bank transfer and mobile wallets.

This Privacy Policy forms part of our overall relationship with you as a player. It should be read alongside our Terms and Conditions and Responsible Gaming page.

2 Data We Collect

The personal information we collect falls into the following categories. We only collect what is genuinely needed to provide the 1j88 service to you.

3 How We Collect Your Data

We collect your personal information through several channels, all of which are transparent and under your control.

• Direct registration: When you create your 1j88 account you provide your name, date of birth, contact details and initial payment method information.
• Identity verification: If we ask you to verify your identity, you may submit a copy of your CNIC or passport. This is handled securely and used only for verification purposes.
• Transactions: Every time you make a deposit or withdrawal in PKR, transaction data is recorded automatically.
• Platform activity: Our systems automatically log technical and usage data as you navigate the site, use the app, play slots or place bets on cricket and football markets.
• Customer support: Any information you share when contacting our support team, whether through live chat or email, is retained as part of your support history.
• Cookies and similar technologies: We use cookies and similar tracking tools on the website and app. Full details are covered in the Cookies section below.

4 How We Use Your Data

1j88 uses your personal data strictly for the purposes listed below. We do not use your data for anything outside this list without your prior consent.

• To create and manage your player account on the 1j88 platform.
• To verify your identity and confirm you meet the minimum age requirement of 18 years.
• To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• To deliver the games, betting markets, VIP programme benefits and promotions you have opted into.
• To send important account notifications such as deposit confirmations, withdrawal updates and security alerts. These communications are not marketing and cannot be opted out of while your account is active.
• To send promotional emails, bonus offers and platform news — but only if you have opted in to marketing communications.
• To monitor activity on your account for fraud prevention, anti-money laundering compliance and responsible gaming purposes.
• To improve the 1j88 platform by analysing aggregated, anonymised usage patterns.
• To respond to your customer support requests promptly and accurately.
• To comply with any legal obligations that apply to 1j88 as an online gaming operator.

5 Payment Data & PKR Transactions

Given that real-money transactions in PKR are central to the 1j88 platform, payment data receives a particularly high level of protection. Here is exactly how we handle it.

• Payment method details (such as your JazzCash number, Easypaisa wallet or bank account number) are used solely to process your requested transactions. They are not shared with other players or used for any purpose beyond payment processing.
• Card details, where applicable, are processed using secure payment infrastructure that meets payment industry security standards. Full card numbers are never stored on 1j88 servers.
• Transaction records (amount, date, method, status) are retained as part of your account history. You can view your full transaction history at any time in your account panel.
• All financial data is transmitted over encrypted connections. Whether you are depositing via Raast or requesting a bank transfer withdrawal, the connection between your device and our payment systems is secured.
• We may share transaction data with our payment processing partners to the extent strictly necessary to complete the transaction. These partners are contractually required to keep your data secure and may not use it for their own purposes.

6 Sharing Your Data

1j88 does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary.

• Payment processors: To complete PKR deposits and withdrawals, we share the minimum required financial information with our payment partners (such as JazzCash, Easypaisa, Raast and banking partners).
• Game providers: Some slot and casino game providers receive anonymised session data to ensure their games function correctly on our platform. They do not receive your personal identity information.
• Identity verification services: When enhanced verification is required, we may use a third-party identity verification provider. These providers are bound by strict data protection obligations.
• Analytics providers: We use privacy-compliant analytics tools to understand how players use the platform in aggregate. These tools receive anonymised, non-identifiable data only.
• Legal and regulatory obligations: We may disclose personal data to competent authorities if required by law, court order or to protect the rights and safety of 1j88 or other players.
• Business transfers: In the event of a merger, acquisition or sale of the 1j88 business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards and may not use it for their own unrelated purposes.

7 Data Retention

We keep your personal data only for as long as it is necessary for the purposes outlined in this policy, or as required by applicable laws and regulations.

• Active account data is retained for the lifetime of your account plus a defined period after closure to meet financial record-keeping obligations.
• Transaction records in PKR are typically retained for a minimum of five years from the date of the transaction, in line with standard financial record requirements.
• Identity verification documents are retained for the period required by applicable anti-money laundering and fraud prevention obligations.
• Support communications are retained for a period sufficient to resolve any follow-up queries and are then deleted or anonymised.
• Marketing preferences and opt-in records are retained for as long as your account is active, or until you withdraw consent, whichever comes first.

When data is no longer required and no legal obligation exists to retain it, 1j88 securely deletes or anonymises it so it can no longer be linked back to you.

8 Cookies & Tracking Technologies

1j88 uses cookies and similar technologies on the website and in the mobile app. These are small data files stored on your device that help us deliver a better, more personalised experience.

• Essential cookies: Required for the platform to function correctly. This includes keeping you logged in during a session, remembering your language preference and securing your account. These cannot be disabled without breaking core platform functions.
• Analytics cookies: Help us understand how players navigate the platform so we can improve page layouts, game loading times and overall usability. Data collected by these cookies is aggregated and anonymised.
• Functional cookies: Remember your preferences such as your default deposit method or notification settings, so you do not have to set them each time you log in.
• Marketing cookies: Only active if you have opted into promotional communications. These help us show you relevant bonus offers on the platform.

You can manage your cookie preferences through your browser or device settings. Note that disabling essential cookies may affect your ability to log in or use certain features of the 1j88 platform.

9 Security Measures

Protecting your personal data and your PKR balance is a core operational priority for 1j88. We implement a layered approach to security.

• All data in transit between your device and 1j88 servers is encrypted using TLS (Transport Layer Security).
• Sensitive data at rest, including financial records and identity documents, is stored using strong encryption standards.
• Access to personal data within 1j88 is restricted on a strict need-to-know basis. Staff with access are trained in data handling procedures.
• Our systems are monitored continuously for unusual activity, unauthorised access attempts and other security events.
• Player accounts are protected by password authentication. We strongly recommend using a strong, unique password and enabling any additional account security options available in your account settings.

10 Your Data Rights

As a 1j88 player you have the following rights over your personal data. To exercise any of these rights, contact our support team through the live chat on the platform.

11 Minors

1j88 is strictly an adult platform. Registration is not permitted for anyone under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age.

If we become aware that an account has been created by a minor, that account will be closed immediately, all associated data will be deleted, and any balance will be returned to the payment method used for deposit after appropriate verification. If you are a parent or guardian and believe a minor has registered on 1j88, please contact our support team immediately so we can take swift action.

12 Changes to This Privacy Policy

1j88 may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, for significant changes, notify registered players via the email address associated with their account.

We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your data. Continued use of the 1j88 platform after a policy update constitutes your acceptance of the revised version.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how 1j88 handles your personal data, please reach out to our support team. The fastest way to get a response is through the 24/7 live chat available directly on the platform.

You can also reach us by email. Our support email address is displayed in the footer of every page on the 1j88 website. Please include your registered username and a clear description of your query so we can assist you as efficiently as possible.

For data rights requests specifically — such as access, deletion or portability — please mention "Data Rights Request" in the subject line of your message so it is routed to the right team without delay.